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SafetyAware
Support information for the SafetyAware Mobile App and SafetyAware Control Center Portal
Getting Started with the Mobile App
Getting Started with the Control Centre Portal
User Guides
Administrator Web App
What's New
Mobile App Popular Articles
Mobile App Instruction Guides
- Mobile App Troubleshooting Guide
- SafetyAware isn't working as expected and my phone is connected to WiFi
- SafetyAware IT Requirements - What Do I Need to Know?
- Clearing the cache in Android
- I have a Huawei phone, what do I need to know?
- I am using an iPhone running iOS12 - what do I need to know?
- How can I use the new features in SafetyAware v2.2?
- SafetyAware: Battery Usage Information
- iOS12 Notifications aren't working
- My app isn't checking me in while I am driving down the road.
- I can't sign on
- Why am I being asked to put in a manual location?
- Why does it say Asset does not exist when I try to log in?
- How Do I Add The Aware360 S.O.S Widget to My IOS Device Lock Screen?
- How do I respond to a text message from Control Center?
- How do I change the zoom on my iPhone?
- How To Disable Android Battery-Saving Features For SafetyAware
- How do I update my User Profile?
- Fine tuning notifications in Android Pie (9)
- How to Manage Battery & App Throttling Settings For Apple iPhones using SafetyAware
Control Center Portal Popular Articles
- Creating Map Tile Overlays in SafetyAware
- How do I add an asset?
- How do I change the Escalation Plan for an asset?
- How do I use the Reminders feature?
- What are the different Control Center user permissions?
- How do I adjust timers and escalation contacts?
- User Permission Sort Bar
- Monitor Agent Access Control and Communication
- User interface improvements for Monitor Agent Asset Control
- New Toll-Free Phone Number for Text Messages and Automated Phone Calls
- User Interface Improvements: Client Permissions
Control Center Portal Instruction Guides
- How do I set SafetyAware check-in timers by time of day?
- How do I use the SafetyAware real time forms feature?
- How do I use the Messaging feature?
- How do I use Location-Based Messaging?
- What are assets?
- How do I view the history of an asset?
- How do I enable/ disable an asset?
- How do I link a device to an asset?
- How Do I Create an Asset Group in Control Center?
- How do I add an asset in Control Centre?
- How do I edit an asset in Control Centre?
- I am trying to delete an asset and i am getting an error.
- How do I use Asset Groups for Broadcast Messaging?
- How do I edit the open fields associated with creating a new asset?
- Why aren't any assets showing up?
- How do I create a new reminder?
- How do I edit a reminder?
- How do I delete a reminder in Control Centre?
- How do I add a user?
- How do I edit a client in Control Centre?
- How do I use the Enhanced Geofence feature in SafetyAware?
- How do I create a geofence in Control Centre?
- How do I edit a geofence in Control Centre?
- How do I delete a geofence in Control Centre?
- How do I add a client?
- How do I delete a client?
- What is a broadcast message?
- How do I send a broadcast message?
- How do I add a device?
- How do I edit a device?
- How do I delete a device?
- What is the multiple phone numbers feature?
- How do I add a new phone number to an asset?
- How do I delete an existing secondary phone number?
- How do I edit an existing secondary phone number?
- How Do I Add A User As An Escalation Contact?
- What is the Map Scale?
- How do I use Two Factor Authentication?
- How to Request Additional Licenses for New Assets in Control Center
- How do I configure email notifications for escalation plan alerts?
- How do I assign or un-assign a device in Control Centre?
- How do I add an asset with a callsign?
- How do I create a notification for a user entering or leaving a location?
- How do I create a geo-fence based on an address
- How do I view a user's address?
- How do I create a custom mapping layer in Control Center?