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Knowledge Base

SafetyAware

SafetyAware

Support information for the SafetyAware Mobile App and SafetyAware Control Center Portal

Instructions for Using Garmin GPSmap Series Devices with SafetyAware Check-In Messages

Getting Started with the Mobile App

Download the Mobile Smartphone App Quick Start Guide for SafetyAware

Getting to Know the SafetyAware App - Basic Features and Terminology

SafetyAware App Installation Tutorial

how do I use SafetyAware?

Getting Started with the Control Centre Portal

Getting to Know Control Centre - Basic Features and Terminology

User Guides

inReach Device Self-Assignment

inReach Command Acknowledgments

Download the Control Centre User Guide

Administrator Web App

Download the Administrator Web App Quick Start Guide for SafetyAware.

What's New

SafetyAware Updates

Mobile App Popular Articles

Ongoing App Connectivity Issue

How do I use the SafetyAware (Aware360) app?

How to troubleshoot GPS problems on android devices

How do you use an inReach with SafetyAware?

Why does my safety timer change when I am driving?

How do I reset my password?

How do I set up my SafetyLink Band?

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Mobile App Instruction Guides

Mobile App Troubleshooting Guide

SafetyAware isn't working as expected and my phone is connected to WiFi

SafetyAware IT Requirements - What Do I Need to Know?

Clearing the cache in Android

I have a Huawei phone, what do I need to know?

I am using an iPhone running iOS12 - what do I need to know?

How can I use the new features in SafetyAware v2.2?

SafetyAware: Battery Usage Information

iOS12 Notifications aren't working

My app isn't checking me in while I am driving down the road.

I can't sign on

Why am I being asked to put in a manual location?

Why does it say Asset does not exist when I try to log in?

How Do I Add The Aware360 S.O.S Widget to My IOS Device Lock Screen?

How do I respond to a text message from Control Center?

How do I change the zoom on my iPhone?

How To Disable Android Battery-Saving Features For SafetyAware

How do I update my User Profile?

Fine tuning notifications in Android Pie (9)

How to Manage Battery & App Throttling Settings For Apple iPhones using SafetyAware

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Control Center Portal Popular Articles

User Interface Improvements: Client Permissions

Creating Map Tile Overlays in SafetyAware

How do I add an asset?

How do I change the Escalation Plan for an asset?

How do I use the Reminders feature?

What are the different Control Center user permissions?

How do I adjust timers and escalation contacts?

User Permission Sort Bar

Monitor Agent Access Control and Communication

User interface improvements for Monitor Agent Asset Control

New Toll-Free Phone Number for Text Messages and Automated Phone Calls

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Control Center Portal Instruction Guides

How do I configure email notifications for escalation plan alerts?

How do I assign or un-assign a device in Control Centre?

How do I add an asset with a callsign?

How do I create a notification for a user entering or leaving a location?

How do I create a geo-fence based on an address

How do I view a user's address?

How do I create a custom mapping layer in Control Center?

How do I set SafetyAware check-in timers by time of day?

How do I use the SafetyAware real time forms feature?

How do I use the Messaging feature?

How do I use Location-Based Messaging?

What are assets?

How do I view the history of an asset?

How do I enable/ disable an asset?

How do I link a device to an asset?

How Do I Create an Asset Group in Control Center?

How do I add an asset in Control Centre?

How do I edit an asset in Control Centre?

I am trying to delete an asset and i am getting an error.

How do I use Asset Groups for Broadcast Messaging?

How do I edit the open fields associated with creating a new asset?

Why aren't any assets showing up?

How do I create a new reminder?

How do I edit a reminder?

How do I delete a reminder in Control Centre?

How do I add a user?

How do I edit a client in Control Centre?

How do I use the Enhanced Geofence feature in SafetyAware?

How do I create a geofence in Control Centre?

How do I edit a geofence in Control Centre?

How do I delete a geofence in Control Centre?

How do I add a client?

How do I delete a client?

What is a broadcast message?

How do I send a broadcast message?

How do I add a device?

How do I edit a device?

How do I delete a device?

What is the multiple phone numbers feature?

How do I add a new phone number to an asset?

How do I delete an existing secondary phone number?

How do I edit an existing secondary phone number?

How Do I Add A User As An Escalation Contact?

What is the Map Scale?

How do I use Two Factor Authentication?

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