How do I sign in with Single Sign-On (SSO)?

If your organization uses Single Sign-On (SSO), you can sign in to Control Center and the SafetyAware app with the same work account you use for email and other business applications – usually your Microsoft account. You don't need a separate SafetyAware password.

*Note: SSO is turned on for your whole organization by your administrator. If you aren't sure whether your organization uses SSO, ask your administrator.

To sign in to Control Center:

Open Control Center and enter your work email
You'll be taken to your company's sign-in page
Sign in as you normally would, including any multi-factor authentication (MFA) steps
You'll be returned to Control Center and signed in automatically
Open the SafetyAware app and enter your work email
The app opens your company's sign-in page
Sign in as you would on your computer
The sign-in page closes automatically and the app finishes signing you in

To sign in to the SafetyAware app:

Make sure you have the latest version of the SafetyAware app downloaded

Troubleshooting

If you see this	Try this
You can sign in to Microsoft but not to Control Center or the app	Your SafetyAware account may not exist yet or may use a different email address. Contact your administrator.
You were signed in with the wrong account	You may have signed in with a personal Microsoft account. Sign out and try again with your work account, or use a private/incognito browser window.
The app shows a license error after you sign in	Your device or license assignment is not active. This is not an SSO problem – contact your administrator to renew or reassign your license.
You signed in on the company page, but the app didn't finish signing you in	Make sure you have the correct SafetyAware app installed, then update or reinstall it.
You signed out but were signed straight back in	This is expected – you are still signed in to your work account. Sign out of your work account too, or use a private/incognito browser window.

If these steps don't resolve the issue, please submit a support ticket with your support provider for further assistance.

Frequently asked questions

Do I need a SafetyAware password to use SSO?

No. You don't need a SafetyAware password, but your administrator must have already set up your SafetyAware account with your work email address.

Can I still sign in with my old password?

No. When SSO is turned on for your organization, password sign-in is turned off.

Does SSO work the same way on the mobile app?

Yes. The app uses the same company sign-in as Control Center. The app also checks that your device or license is active.