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I’m receiving the error “Set up Email client on your device” on my iPhone when trying to send logs. What should I do?

On iOS, SafetyAware uses Apple’s built-in Mail composer, which requires a mail account to be set up on your iPhone. 

  1. On your iPhone, go to Settings > Mail > Accounts > Add Account.
  2. Add an appropriate email account that you have access to. This will be used to send the logs to support.
  3. If you are using a device provided by your workplace, please contact your IT support for assistance in adding your work email account.
  4. Once your account is successfully added, you can send SafetyAware logs to support