This is the information that you should provide to your IT team in order for the SafetyAware solution to function properly within your organization.
White Listing E-mails
You will want to white list the following e-mails for password resets and communicating with Aware360 support:
- noreply@aware360.com
- support@aware360.com
- help.aware360@aware360.com
Configure Your Network
In order to use the Aware360 mobile application via corporate WiFi make sure the following firewall ports need to be opened to permit traffic:
| Aware360 Services | Port | Protocol | Destination |
| Mobile Login & Escalation Plan Management (https) | 443 | TCP | msiothubplatform.aware360.net |
| Aware360 Portal (https) | 443 | TCP |
platform.aware360.net |
| IOT Hub (tls) | 443 | TCP | msiothubplatform.aware360.net |
Device Compatibility
- Android and iOS versions supported (current -2 versions)
- We recommend car chargers and windshield mounts for best performance
- Blackberry needs to be native android OS
- Huawei smartphones are not supported at this time