1. Knowledge Base
  2. SafetyAware
  3. Getting Started with the Mobile App

how do I use SafetyAware?

This is a step by Step guide on how to use SafetyAware.

How do I Start a Monitored Shift

  • Press the arrow located between your name and the phone icon
  • In the shift form press the sign on button in the lower right corner (setting an end shift time is not necessary)

How do I check in?

  • Tap the green check mark to reset your safety timer.
  • To disable the safety timer, tap the icon left of the countdown.

Do I have to Check-In while I am driving?

  • SafetyAware has a driving timer, so you are not distracted. You will have to check in when you stop driving.

How do I send an emergency request for help?

  1. Tap the emergency button.
  2. A 20-second countdown timer appears. Cancel if pressed accidentally.
  3. Tap 'Start Emergency' on the timer screen to send the request immediately.

How can I cancel my emergency request for help?

  1. Tap the red STOP button while an emergency request is active.
  2. Confirm cancellation by tapping YES.
  3. The emergency state is canceled immediately, but the emergency service will still confirm your safety.

What is hazard mode?

  • In a potentially hazardous situation, click the hazard icon to enter hazard mode. Set a timeframe, and if you don't check-in, the monitoring service will contact you.
  1. Tap the hazard icon.
  2. Select the timeframe and write a comment describing your situation.
  3. Adjust the timeframe, restart the hazard timer, or cancel the hazard setting as needed.

How do I enter specific location info manually?

  • Tap below the Manual Location label to enter specific location information for emergency responders. Example: "Behind diesel tank #5."

How do I stop Monitoring?

  • Press the arrow Icon between your name and the phone icon (the same as the icon you used to sign on)
  • Press the sign off button in the lower right-hand corner

Bivy Stick with the SafetyAware App

How do I Registering my Bivy?

  • You must register your Bivy at least once in Cellular or Wi-Fi for you to be able to use the Bivy with your SafetyAware app.
  • If you share the Bivy with other workers, you will need to re register the device to you prior to using

 

What is the Sequence of Starting a Session and Pairing a Bivy Stick?

  • Log into the SafetyAware app.
  • Click the Preference cogwheel on the SafetyAware app. c. In Preferences, select 'Connect to Bivy.'
  • To connect, choose 'Connect to my Bivy.'
  • Turn on the Bivy.
  • You will get a message that you are connected.
  • Leave the preferences and confirm the Bivy icon is displayed on the menu bar of the app.

 

How do I Reconnecting Bivy Stick After Disconnection?

  • If you walk away from your vehicle with your phone and your Bivy disconnects, press the power button on the Bivy Stick and release. The app will confirm you have reconnected.
  • Navigate to Preferences then press the connect to Bivy Icon

 

Can I Log into SafetyAware outside of cellular?

  • When you login with bivy outside of cellular or Wi-Fi you will automatically start a shift, this is done by design to reduce the amount of data consumed while connecting

 

Can I Perform a Safety Check Outside Cellular Services?

  • Satellite devices are not cell phones. Messages through the Bivy need to travel 800 km to an orbiting satellite and then back to earth. Factors like not having a clear view of the sky can affect the speed of message transmission.

 

Can I Cancel a Message to Bivy?

  • If the message sending wheel does not disappear, you can tap cancel on the message. The message you originally sent will eventually go through.

 

Can I Bluetooth connect other Devices?

  • The Bivy connection will not impact other Bluetooth devices.

 

What if My Phone Breaks?

  • If your phone breaks or runs out of battery, hold the check mark button on the Bivy stick for 3 seconds until you see a blue flashing light on the status indicator. This will start your session from the stick. The check-in button on the stick is one-way communication only.

 

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